lunarpages上的网站访问不了,老美服务之恶劣令我惊讶
0
顶一下
今天收到这个邮件,然后就发现账户登录不了,网站访问不了,貌似迁移了我的网站,内容全没了。ftp也登录不了,nnd,都不通知我备份一下。还有我的网站每天访问量不过100,
blog就更不用说了,
wordpress,没几篇文章,说
cpu占用过高,实在不敢相信。我觉得lunpages有讹诈的嫌疑,迫使我买更好的
服务器? 可是我的网站每天访问量不过100,不用买好的吧。大家帮忙看看,怎么投诉比较有效。实在郁闷。。。。。。。。。要是中国的公司,早打电话过去骂了。
Hi, Your account is utilizing excessive resources, causing asignificant degradation of services on the server.
This is a sharedenvironment and we can not allow one user to utilizethe majority ofthe resources on a server as it affects all usersadversely.
Because ofthis, you have been temporarily moved to the Cloud server.
A detail ofthe problem is shown below:xxxxxxxxxx.net 46.38 3.43 1.8
TopProcess %CPU 49.0 /usr/bin/php /home/
public_
html/blog/index.php
Top Process %CPU 48.0 /usr/bin/php/home/public_html/blog/index.php
Top Process %CPU 43.0/usr/bin/php /home/public_html/blog/index.php
Average %CPUusage - 46.38
Average %Memory usage - 3.43
Average %My
SQL usage - 1.8
We moved you first to solve the issue of the degraded service onyourproduction server and second as a courtesy in order to preventanydowntime on your site to allow you time to rectify the situation.
Currently, your site is not suitable for a shared
hosting environment.
Cloud is not a production server and is not guaranteed to run inthesame manner as your old server nor will it support all functionsyoumay have.
This is a transitional server only and is not intended to bea permanent placement.
Please make a decision on how you would like toproceed within the next 2 weeks.
After that time, we will contact youto see if you have made any changes or ask you make alternativearrangements.
You may log into this new server using
https://cloud.lunarbreeze.com:2083/ or via CAP (
https://lplogin.com).
You have the follo
wing options:
1. You may upgrade your package to theVPS Plan. The VPS Plan is alarger package designed for currentcustomers who have outgrown ourshared hosting packages. For moreinformation on the features andpricing, please see
http://www.lunarpages.com/virtual-private-server/
2. You may upgradeyour package to our Dedicated hosting plan. For more information on thefeatures and pricing, please see
http://www.lpdedicated.com/servers/linux.php
3. You may take steps tocorrect the problem. This must be done beforethe 2 weeks are up. Youwill need to let the technician know the stepsyou took to correct theissue and get approval before being returned toa production server.Please note that the above mentioned resource usageis due to
PHPprocessing. Since we do not have the exact scripts toprovide (sincethe manner in which
PHP scripts are provided on theserver only showsthe username and not the script name causing the highusage), you wouldneed to review your account for scripts that may bethe cause. Pleasecheck ones such as forums, blogs, content managementsystems, andgalleries as these are especially likely to create highusage. Thankyou for your cooperation in this matter. We value you as acustomer andwant to work with you toward a solution that is mutuallybeneficial.Please let us know as quickly as possible how you would liketoproceed. Thanks. --- Best Regards, Vlad Panainte JuniorSystemAdm
inistrator II
support@lunarpages.com Phone: 1-714-521-8150 (U.S.& Canada ) Phone: 1-714-521-8150 (International)